The Role of Advanced Networking & Connectivity in Technology
As technology continues to advance at a rapid pace, businesses are increasingly relying on advanced networking and connectivity solutions to meet their evolving needs. From cloud computing to contact center operations, cybersecurity to customer experience, and from IoT to mobility and UCaaS, advanced networking and connectivity play a crucial role in powering these technological advancements.
Cloud
With more of your customers contemplating moving their businesses to the Cloud, as well as availing themselves of AI, machine learning, and other emerging technologies to advance their company’s goals and market position, now is the time to understand this space more than ever.
At STA, we have a team of engineers and experts ready to help facilitate conversations with your customers, solution designing, implementation, and the works for all things Cloud, including cloud infrastructure, content delivery services, desktop and replication, software as a service, storage, and all things data center. We know cloud solutions are important, but here are the top five reasons we see companies considering as they move to the cloud:
- Easy user collaboration
- Enhanced security
- Cost-efficient
- Stable data storage
- Rapid Implementation
STA will equip you with the knowledge, skills, and tools that will help you understand the broader digital transformation that’s occurring in the marketplace. The goal of the team at Telarus is to help you better position products and services with your clients that are moving in this direction.
Contact Center
Contact Center offers a chance to build relationships with your clients. A Contact Center is the primary link between a business and their customer, where the customer experience will make or break a company. These companies need you to guide them.
- Companies can decrease costs and improve efficiency and productivity.
- Cloud Contact Center allows instant scalability across multiple locations.
- CCaaS has only a 16% market penetration in a $20 billion industry.
- CCaaS expected to grow to 50% market penetration in next 5 years.
- Average size Contact Center deal is over $15K MRC.
- Within 5 years, 75% of CC solutions will require an overhaul.
Why sell Contact Center with Telarus? How can we help you drive this type of revenue?
- We are the only technology solutions brokerage with a team dedicated to driving Contact Center revenue with more than 359 years of Contact Center sales experience and 67 certifications.
- We have helped more agents make their first contact center deal than any other technology solutions brokerage with 27 first-time deals in 2020 alone.
- We can help navigate the many Contact Center providers.
- We have the resources to educate and train our agents on Contact Center.
- We work as an extension of your team by joining calls.
- We have the tools and strategies to help you find more opportunities.
Cybersecurity
When we talk about cybersecurity, what we’re really talking about is a risk. Any good cybersecurity program must start with risk management, and this then drives the program with a “continuous improvement” mindset. Threats change over time, as do the risks, so the cybersecurity program is not a “set and forget” program. Effective risk management is based upon five fundamental steps:
- Identify critical Assets
- Identify the value of critical assets
- Identify the impact of loss/harm to assets
- Identify the likelihood of loss or harm to assets
- Prioritize mitigation activities to be implemented
NIST (National Institute of Standards and Technology) was founded in 1901 and has defined many standards and benchmarks for various organizations and industries. NIST developed a cybersecurity framework, which was created to establish an adaptive approach for all organizations to implement, manage, measure, and uniformly discuss cybersecurity. The framework helps organizations establish an effective cybersecurity strategy, and aligns very well with business goals and language.
Telarus is leveraging the NIST cybersecurity framework to categorize suppliers, and more importantly, help our partners show thought leadership with their customers. By speaking in the language of this framework (Identify, Protect, Detect, Respond, Recover), our partners can more easily discover where customers are in their lifecycle and help with solutions in each phase. Let our cybersecurity experts at Telarus help you sell excellent cybersecurity solutions to your customers and increase your wallet share!
Customer Experience (CX)
Delivering exceptional customer experience is a key differentiator for businesses in today’s competitive market. Advanced networking and connectivity solutions enable businesses to gather and analyze customer data in real-time, allowing for personalized and targeted interactions. This enhances customer satisfaction, loyalty, and ultimately, business growth.
Internet of Things (IoT)
The Internet of Things (IoT) has transformed the way devices and objects interact with each other. Advanced networking and connectivity solutions provide the infrastructure needed to connect and manage IoT devices, enabling businesses to collect and analyze data for improved efficiency, productivity, and decision-making.
Mobility
In today’s mobile-first world, businesses must adapt to the growing demand for mobility. Advanced networking and connectivity solutions enable employees to access corporate resources and applications securely from their mobile devices, regardless of their location. This enhances productivity, collaboration, and flexibility.
Unified Communications as a Service (UCaaS)
UCaaS solutions integrate various communication channels, such as voice, video, messaging, and collaboration tools, into a single platform. Advanced networking and connectivity solutions ensure seamless and reliable communication across these channels, regardless of the user’s location or device. This improves collaboration, productivity, and overall business efficiency.
The Role of an Advisor
Given the complexity and ever-changing nature of technology, businesses often seek the guidance of an advisor to navigate the world of advanced networking and connectivity. An advisor can help businesses assess their needs, identify the most suitable solutions, and provide ongoing support and maintenance.
Whether it’s selecting the right cloud provider, implementing cybersecurity measures, or optimizing network infrastructure, an advisor can provide valuable insights and expertise. They can also assist in the integration of various technologies, ensuring a seamless and efficient operation.
In conclusion, advanced networking and connectivity are integral to meeting the technology needs of businesses today. From cloud computing to cybersecurity, contact center operations to IoT, these solutions enable businesses to stay competitive, enhance customer experience, and drive growth. With the guidance of an advisor, businesses can navigate this complex landscape and make informed decisions to leverage the power of advanced networking and connectivity.